Frequently Asked Questions
Everything you need to know about styling your home with Vibrant & Chic.
What is the typical shipping time for furniture and decor?
Most decor items ship within 3-5 business days. For larger furniture pieces, please allow 7-14 business days for specialized freight delivery to ensure your items arrive in perfect condition.
Do you offer international shipping?
Currently, Vibrant & Chic ships to the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture and final sale items are non-returnable.
How can I track the status of my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your shipment's progress.
Are your products sustainably sourced?
Yes, we prioritize artisans and manufacturers who use sustainable materials and ethical labor practices. Many of our collections feature reclaimed wood, organic textiles, and recycled metals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger purchases.