Returns & Exchanges
At Vibrant & Chic, we want you to love your home as much as we do, which is why we offer a 30-day return window for all eligible decor and furnishings. If your purchase doesn't perfectly complement your space, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package With Care
Place the items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy while we process your refund within 5-7 business days.